Business Coaching Part Two: Transformational Coaching
The need for business coaching continues to grow as organizations aspire to evolve and thrive in the ever present world of change. Organizations whose cultures and leadership are unable to be flexible to the needs of their employees and clients will not be able to compete with those who can. The days of the old hierarchy are gone, employees are looking for strong leadership based in authenticity and a stronger sense of how to motivate the team. In order to do this many companies are leaning on coaching to help them with identifying areas of focus and helping to transform old mindsets to adapt to current reality’s.
Mindset shift is necessary and a skill that many leaders today struggle with. The rules of the past are no longer working, the old processes and management philosophies are no longer yielding the results necessary to compete. How do coaches help with this transformation?
Coaches can follow a transformational coaching process. The first step is to look at what is really happening and gather the facts. The coach will work to understand the facts of any given situation from an objective perspective. They will then focus on how behaviors are affecting performance. The coach will work on building a trusting relationship and consequently encourage the same for the leaders to build with their teams. The strength of your relationships affects the ability and willingness for organizations to work together effectively, and the coach will mirror this with the people they are coaching. It requires that the process is slower not faster, the coach will require the team to slow down. Listen more effectively, learn and become less reactive. It will require more dialogue and connecting by using questions and taking the time to understand what is working or not and why. Transformation requires heart and humility and these two areas are foreign to some executives. They are not always comfortable with bringing these into their working lives and so a coach will work on helping them understand the need to do this and how to feel more comfortable with this approach.
A transformational coach will invest time to get to know people as people, understand people’s roles, goals and challenges, set clear objectives, observe peoples work closely enough to have relevant and substantive feedback. They will simulate learning, growth and performance improvements and offer suggestions as necessary. They will leave people feeling supported and empowered to contribute at increasingly higher levels. And they will do all of this with the goal of affecting positive ROI for the organizations that hire them.
If your organization is in need of a transformational coach, please ensure you reach out as there are a number of resources available to support. It is a journey that produces great results and sometimes unexpected twists and turns that in the long run are beneficial for all.